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Description
The Design of Everyday ThingsEven the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious even liberating book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled
Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious-even liberating-book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization. The Design of Everyday Things shows that good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time. In this entertaining and insightful analysis, cognitive scientist Donald A. Norman hails excellence of design as the most important key to regaining the competitive edge in influencing consumer behavior.Now fully expanded and updated, with a new introduction by the author, The Design of Everyday Things is a powerful primer on how-and why-some products satisfy customers while others only frustrate them.
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4.7 ★★★★★
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Product Reviews
★★★★★ 5
Book as advertised
Format: Paperback
Book as advertised
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Reviewed in the United States on March 7, 2026
★★★★★ 5
good quality
Format: Paperback
Good quality book. Bought for NP school.
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Reviewed in the United States on January 21, 2026
★★★★★ 5
Value
Format: Paperback
Very satisfied, I'm a person who would rather read a book.
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Reviewed in the United States on October 12, 2025
★★★★★ 5
Good condition
Format: Paperback
As described
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Reviewed in the United States on January 5, 2025
★★★★★ 4
Book is fine, online access…not so much
Format: Paperback
The online version leaves a lot to be desired.
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Reviewed in the United States on March 20, 2024
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